• Join Date: Mar 2020
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    Re: View our most frequently asked questions and answers -
    04-08-20 , 15:14

    Hi
    I'm not sure if you noticed yesterday but the site was down for Essential Maintenance.
    I would suggest you re-send your private message to again as the site is now up and running.
    could you please look at the private message from Fingers456, thankz!!

    Warm wishes, Caz
  • Join Date: Oct 2016
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    Re: View our most frequently asked questions and answers -
    04-08-20 , 15:18

    Hey , I have already responded
  • Join Date: Mar 2020
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    Re: View our most frequently asked questions and answers -
    04-08-20 , 15:20

    Thanks , you are such a star
  • Join Date: Mar 2020
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    Re: View our most frequently asked questions and answers -
    04-08-20 , 16:46

    Hi Please check your private messages, there is a REPLY waiting for you.Best Wishes,
  • Join Date: Mar 2020
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    Re: View our most frequently asked questions and answers -
    04-08-20 , 17:46

    Hi Just checking in with you following RossM's reply to your private message this afternoon.Hopefully you got your problem sorted OK.Caz
  • Join Date: Aug 2020
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    Re: View our most frequently asked questions and answers -
    05-08-20 , 16:23

    Well, I spoke to a human and they unblocked my PIN but the card still doesn't work. I'll have to call back again and try something else.
  • Join Date: Mar 2020
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    Re: View our most frequently asked questions and answers -
    05-08-20 , 16:58

    Hi
    It may be worth trying reactivating your card, i have seen this work before.
    Regards,
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    Re: View our most frequently asked questions and answers -
    06-08-20 , 06:43

    Sorry to hear this, . If you send a private message to Tesco-Bank, we'll have a look at the account.
  • Join Date: Mar 2020
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    Re: View our most frequently asked questions and answers -
    06-08-20 , 07:20

    Hi I'm sorry to hear you're still having difficulties.Please send a private message so they can look into this for you.Warm wishes, Caz
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    Re: Chargeback
    21-09-20 , 13:27

    Hi @ Jfm Have you had any feedback yet? My claim took 10 weeks, it really felt like the longest 10 weeks of my life! I was finally successful only then for the supplier to dispute the charge back. It is a very long process and really does drive you insane waiting but try to be patient and not lose the plot. It will get sorted eventually - im still waiting to hear if the suppliers dispute has been successful or if I can keep the refund I received. Hang in there. Regards
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