[25H]

Hi @robbie1056
Are your sent and received messages from the previous community site?
If so I'm sorry to say they were not merged over to the new site.
You could send Tesco Bank a private message if there's something specific you need.
Stay safe and have a lovely weekend, Caz @25H

[robbie1056]

hi 25h
when did this happen..i was sending messages about 2 weeks ago to tesco about a dispute and all info and emails have vanished..
​​​​​​​

[ThomasC]

Hi @robbie1056 , we moved over to the new system last weekend so any messages before then will be on the previous site.

[25H]

Hi @robbie1056
The new site started last Monday 12th October.
Caz @25H

[robbie1056]

ok great
thanks for the info
can i access the old messages on the old site?if so can anyone help direct me to the old site,i have no details
​​​​​​​thank you

[ThomasC]

If you send a DM to @Tesco-Bank we can help you get any of the details you need - Thomas

[25H]

Morning @robbie1056
ThomasC replied and requested you send Tesco-Bank a private message and they will get what information you require from the old site.
To do this click on this link Tesco-Bank then scroll down, on left hand side click 'Send Private Message'.
Complete it and send your message securely and privately.
Please include your full name, date of birth and postcode
You will receive a reply to your private message.
Warm wishes, Caz @25H

[robbie1056]

thanks Thomas..will let you know if i need to

[ACMACM]

​​​​​​​Hi, how do I get a copy of a statement from June 2019? It's older than the ones I can see in my online account.

[CherylV]

​​​​​​​Hey @ACMACM , thank you for getting in touch. Please send us a private message @Tesco-Bank , and we’ll be happy to look into getting this sent to you :) - Cheryl