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    Closing a Fixed Term saver
    10-10-17 , 17:19

    How do I close a fixed term savings account and what are the penalties for earlier closure?
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    Re: Closing a Fixed Term saver
    12-10-17 , 08:25

    Hi , thanks for getting in touch. If you need to access your money due to exceptional circumstances, we will pay the balance on your account to you and the account will be closed. The following are examples of what we think are 'exceptional circumstances' - death, diagnosis of a terminal illness, bankruptcy, insolvency or sequestration. Tesco Bank does not consider a house purchase as an exceptional circumstance for an early closure. We may ask you to provide evidence of your circumstances. If none of the above apply, we will not be able to close the account for you.
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    16-02-21 , 14:18

    I am ow 88 years old and am handing the running of my finances to my daughters they require me to close several of my accounts to make their duties less difficult I have recently been told by Medics that I have early onset of dementia
    Last edited by maisiemcnaboe; 16-02-21 at 14:21. Reason: To add information that I have been found to have early onset of dementia
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    16-02-21 , 14:50

    Hi @maisiemcnaboe, I'm very sorry to hear this. If you'd like to discuss the closure of a fixed rate saver with us, would you be able to give us a call please? Our Savings team can be reached on 0345 678 5678 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm) and will be able to assist further. I hope this helps.
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    16-02-21 , 15:21

    Hi @maisiemcnaboe

    I'm really sorry to hear this.

    The best thing is to contact the Savings Team on 0345 678 5678 as they will need to speak with you, they're available Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm who will be only too happy to assist you.

    When you call it would be advantageous to have the account number/s of the account/s you want to close.

    Hope this helps!!

    Warm wishes, Caz @25H
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    16-02-21 , 17:14

    Hi @maisiemcnaboe,

    The best way to handle the closure of fixed rate saver accounts is by phone.

    The Savings team are available to help you on 0345 678 5678 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm)

    They will assist you to get this resolved satisfactorily..

    Best Regards, Chris, @CSKBrambles
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