Balance

  • Shipshape1's Avatar
    Fresh Eyes
    Can someone explain what the difference is between my 'current balance' and 'statement balance'. If I have a statement balance of £500 but a current balance of £400 which amount do I pay that month to avoid incuring interest? e.g. on the 'choose how much to pay' page the amounts I can pay are, minimum amount, other amount or statement balance, the statement balance is greater than the current balance.
  • 1 Reply

  • JoeC's Avatar
    Staff
    Hi @Shipshape1, the system will not allow you to pay more than your current balance. If your current balance is less than your statement balance, then you have either made a payment or received a credit/refund since your last statement was produced. As long as you clear the statement balance in full (including refunds) before the payment due date two months in a row, you will not see interest added to the statement.