Tesco bank - dodgy web address?

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  • Brob's Avatar
    Fresh Eyes
    Just tried to log intoTesco bank - had to reset my details as I'd forgotten them.
    But then got directed to this link:

    Tescobank.com is currently unavailable

    The domain in the address bar is: tescobank.com.s3-website-eu-west-1.amazonaws.com/
    (not secure)

    It all seemed legit up to this point. Got a text with a security code. I don't think I've given any info that I shouldn't have.

    Have called the fraud line (long time on hold) - they didn't know and have put me through to a technical line but this has been on hold for ages (after a message saying they closed at 9pm so looks like there is no-one there)

    Does anyone know if this is legit or not? Thanks
  • 2 Replies

  • RossM's Avatar
    Former Community Manager
    Hey, yeah that would be correct (Although you shouldn't land here), the amazonaws.com/ domain is a cloud service that stops bots spamming pages and other security functions.
  • JoeC's Avatar
    Your Community Expert
    Hey @Brob, did you manage to get logged in online in the end? As Ross says the URL you reached is legitimate, but if you try logging in again on a different browser or device, you should be able to log in to your account. I hope this helps!😊