• Join Date: Jul 2015
    Posts: 24
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    Reporting a Faulty Cash Machine
    23-03-16 , 13:16

    Hi, I've noticed the Cash Machine at my local Tesco Express keeps going blank! Sometimes its on and sometimes it looks like its off. I have stopped using it as a result. Who can we report faulty Cash Machines to? The faulty machine is at the Tesco Express in High St Stratford, London.
  • Join Date: Nov 2015
    Posts: 67
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    Re: Reporting a Faulty Cash Machine
    24-03-16 , 10:30

    Hi , I'm sorry to hear the ATM at your local Tesco isn't working all the time. Thank you for making us aware, I have passed this information on to our ATM team who have requested an engineer to be sent to the site. This should be fixed today, if you find it happening again please let us know
  • Join Date: Sep 2016
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    Re: Reporting a Faulty Cash Machine
    24-09-16 , 10:55

    The ATM has not worked three times this month which is at Downham Market Norfolk wrote:
    Hi, I've noticed the Cash Machine at my local Tesco Express keeps going blank! Sometimes its on and sometimes it looks like its off. I have stopped using it as a result. Who can we report faulty Cash Machines to? The faulty machine is at the Tesco Express in High St Stratford, London. wrote:
    Hi, I've noticed the Cash Machine at my local Tesco Express keeps going blank! Sometimes its on and sometimes it looks like its off. I have stopped using it as a result. Who can we report faulty Cash Machines to? The faulty machine is at the Tesco Express in High St Stratford, London. wrote:
    Hi, I've noticed the Cash Machine at my local Tesco Express keeps going blank! Sometimes its on and sometimes it looks like its off. I have stopped using it as a result. Who can we report faulty Cash Machines to? The faulty machine is at the Tesco Express in High St Stratford, London.


  • Join Date: Nov 2015
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    Re: Reporting a Faulty Cash Machine
    26-09-16 , 09:36

    Thanks for getting in touch @peterisa, I've passed on the information about the ATM to my colleagues in the ATM Team.
  • Join Date: Dec 2016
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    Re: Reporting a Faulty Cash Machine
    20-12-16 , 19:57

    tescos cash machine in beccles furthest from shop prints out blank recipts.
  • Join Date: Nov 2015
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    Re: Reporting a Faulty Cash Machine
    23-12-16 , 13:20

    Hi , I'm sorry to hear these receipts are being printed out blank. If this is still going on please send a private message to with the address and postcode of the store this is happening at.
  • Join Date: Sep 2017
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    Re: Reporting a Faulty Cash Machine
    06-09-17 , 14:27

    Hi i live in croydon on high street
    I've noticed the cash machine is not working at the local Tesco on the high street Leon house , i reported it to the tesco shop a few times but they havent done anything about it , its been more than a month that it is not working . Can u please send an engineer to fix it ?
  • Join Date: Aug 2017
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    Re: Reporting a Faulty Cash Machine
    07-09-17 , 09:19

    Hi , thanks for bringing this to our attention. I will pass this over to the appropriate team and they will get an engineer out as soon as possible.
  • Join Date: Mar 2018
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    Re: Reporting a Faulty Cash Machine
    13-03-18 , 01:17

    I'd like to report a faulty cash machine outside the Barnt Green Tesco Express. The bottom right button by the screen doesn't work, so it's impossible to select 'other amount' when withdrawing cash. It also means that Natwest's 'get cash' facility can't be used.
  • Join Date: Oct 2016
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    Re: Reporting a Faulty Cash Machine
    13-03-18 , 08:37

    Thanks for making us aware of this , I've passed it on to the relevant team.
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