• Join Date: Nov 2021
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    My account is in credit by over £3000
    23-11-21 , 16:28

    My account is in Credit by over £3000 due to holiday cancellation. Can I money transfer Say £2000 to my bank account without incurring any fees
  • Join Date: Oct 2016
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    24-11-21 , 09:28

    Hi @bhmartin9 , if you have a credit balance on your account, you can request a refund for your exact credit balance on your account as a money transfer. You can do this through online banking or the mobile app.



    Please note, you can only request a money transfer to move the amount of funds you are in credit by and not the amount refunded to you by the merchant. For example, if you received a refund of £300 yet are in credit of £200 (showing as -£200), please only transfer the £200. I have attached a link to show you how to do this.


    When we process this type of refund sometimes a money transfer fee will be applied in error. If you see this appear via online banking or the mobile app then don’t be alarmed. If you’ve only transferred the exact amount you are in credit by, we'll automatically refund this fee within 7-10 working days. I hope this helps!



    https://www.tescobank.com/help/credi...lance-refunds/
  • Join Date: Nov 2021
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    24-11-21 , 14:09

    Thank you for your reply and solution.
    One Question- If I transferred less than my credit balance would I incur fees.

    - - - Updated - - -

    Thank you for your reply and solution.
    One Question- If I transferred less than my credit balance would I incur fees.
  • Join Date: Aug 2018
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    25-11-21 , 09:03

    We'd always recommend that you transfer the exact amount of your credit balance @bhmartin9, otherwise the money transfer fee wouldn't be refunded automatically.

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