Hi I have just registered on this website, as I have received a text message saying that my Tescos account will be closed on 30th Nov 2021. I have found it almost impossible to bank funds into this account as the only store that accepts payments is the Roborough one in Plymouth which is a long way from where & live and work. I have just registered on here and will apply for online banking, so that I can have some form of access to the account and therefore use it. Can you confirm please that the account will not be closed, so I can start to use it accordingly. I only shop at tescos in Callington and thought I would be able to pay in at the store.
I do not however want to get online banking with yourselves, pay in and then find that I lose the balance now I have received a text saying you are closing it.
Can you advise please?