• Join Date: Oct 2021
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    Cancel automatic home insurance renewal
    23-10-21 , 13:41

    Hi, I need to cancel my automatic home insurance renewal which is due to renew tomorrow but the offices are closed. I can't find an online link in my documents or renewal email to cancel it, can anyone help?

    Click below to see solutions
  • Join Date: Mar 2020
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    Best Answer
    23-10-21 , 15:48

    Hi @mdjnye

    I'm really sorry to hear this. The best advice would have been to cancel your policy by contacting your insurer as soon as possible after you were notified of the auto-renewal.

    Unfortunately as your renewal date is within the next 72 hours your request cannot be processed online.

    The quickest way would be to call the team on 0345 671 5688 tomorrow between 9am-2pm. Lines are open (Monday to Friday 8am-8pm, and Saturday & Sunday 9am-2pm).
    Please have your policy number at hand when you call.

    Hope this helps!!

    Warm wishes, Caz @25H
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