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Best Answer Re: Don't know how to post in right section.Hi
Customers looking for this information would need to contact our Customer Service team on 0345 300 4278, available 24/7. If you don't want to call in then please privately message myself and copy in my colleague with your DOB and postcode. We can take a look into this for you. When sending on your details can you please ensure you leave spaces between each of the characters, just like the format shown below:
Postcode: A B C 1 D E
DOB: 0 1 0 1 0 0 0 0
With regards to the information being shown on your statement it's not something that's standard at the moment, however, we will pass this feedback on.
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