Hi
Customers looking for this information would need to contact our Customer Service team on 0345 300 4278, available 24/7. If you don't want to call in then please privately message myself and copy in my colleague with your DOB and postcode. We can take a look into this for you. When sending on your details can you please ensure you leave spaces between each of the characters, just like the format shown below:
Postcode: A B C 1 D E
DOB: 0 1 0 1 0 0 0 0
With regards to the information being shown on your statement it's not something that's standard at the moment, however, we will pass this feedback on.
Customers looking for this information would need to contact our Customer Service team on 0345 300 4278, available 24/7. If you don't want to call in then please privately message myself and copy in my colleague with your DOB and postcode. We can take a look into this for you. When sending on your details can you please ensure you leave spaces between each of the characters, just like the format shown below:
Postcode: A B C 1 D E
DOB: 0 1 0 1 0 0 0 0
With regards to the information being shown on your statement it's not something that's standard at the moment, however, we will pass this feedback on.