• Join Date: Jan 2019
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    Chargeback request - no update
    28-09-21 , 12:54

    I recently (around Sept 24th) made a request for a chargeback due to a service paid for not received, I completed the online process, but I do not recall receiving any confirmation of this nor do I have any references numbers. Should I assume that the request failed and I should re-apply for the chargeback or is there a way of finding out the details and checking on progress? (I am reluctant to contact Tesco direct without some form of reference. Thank you
  • Join Date: Aug 2018
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    29-09-21 , 09:03

    Hi @jeremyjh1, sorry to hear about that. Please send us over a PM to @Tesco-Bank , and we'll be able to check for you.

    Sign up for our Beta here

    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here

    Also, feel free to Introduce Yourself and have fun in Off-topic too!


  • Join Date: Jan 2019
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    29-09-21 , 12:07

    @KellyT Thanks.

    New to this. Usually try to contact by phone, but the wait is awful (completely understand why, but still a pain). Always feel it it is easier to text/email/msg, then wait for a response, rather than listen to the same music for ages or the message telling you how important your call is to them, over and over... Aaarrggghhh!!!
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