• Join Date: Sep 2021
    Posts: 1
    Thumbs Up
    Received: 1
    Given: 0

    Faulty used car
    28-09-21 , 07:57

    Hi there I`ve recently purchased a used car using my Tesco credit card. Within a few days It`s developed a few faults. I contacted the company about the faults but the phone just goes to a message to text them and they`ll get back to me. They eventually did and said they`d sort it so I took the car back only for them to say they don`t have a courtesy car in at the minute. I`ve texted a number of times regarding the courtesy car only to get the same answer. My question is if I don`t get any joy from the company about getting the car repaired can I clam my money back using the charge back on the tesco credit card?
    Thank you
    ​​​​​​​ Andy
  • Join Date: Aug 2018
    Posts: 573
    Thumbs Up
    Received: 195
    Given: 298

    29-09-21 , 08:59

    Hi @Yorkshirelad50, I’m so sorry to hear about that. You can find all of the information you need and raise a claim through the link below. Please let me know if you have any more questions.

    https://www.tescobank.com/help/chargeback/

    Sign up for our Beta here

    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here

    Also, feel free to Introduce Yourself and have fun in Off-topic too!


© 2021 Tescobank.com All rights reserved
Sitemap