• Join Date: Oct 2016
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    Making Things Easier For Our Car Insurance Customers.
    22-06-21 , 08:36


    ​​​​​​​We understand making a claim is often a new experience for our customers, so it’s important you have easy access to the information you need to get things started. We’re pleased to let you know that Tesco Bank’s ‘Make a Claim’ webpage has been redesigned, making it easier for you to see who you need to speak to and how to start the claim process.

    The page includes a new decision tree component to help you find the information easily, an option to make a glass claim online and advice on what to expect when making a claim. There is also useful links to our new motor FAQs. You can visit the page here.

    We’d love to hear your feedback on these changes so let us know in the comments below.
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    Sign up for our Beta here

    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here

    Also, feel free to Introduce Yourself and have fun in Off-topic too!


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    22-06-21 , 08:44

    Looks great! This will be a much better journey for customers :)
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    24-06-21 , 09:48

    Morning @RossM

    I don't know what the old page looked like but the new ‘Make a Claim’ webpage looks good and easy to find the right path for different situations, especially with the 'How we can help' section!!

    Warm wishes, Caz @25H
  • Join Date: Oct 2016
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    29-06-21 , 12:05

    Thanks @25H ! Always just looking to make improvements across the site and this hopefully improves things for our Insurance customers :)
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