• Join Date: Jun 2021
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    *Feedback* - Clubcard Prices are not deducted automatically with Clubcard Pay?
    07-06-21 , 12:48


    I used my new clubcard pay yesterday for the first time and it did not deduct the clubcard prices. I was under the assumption this card was both my clubcard and payment card? is this not the case? do i still have to use my old clubcard to get discounts on cc prices?
  • Join Date: Mar 2021
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    07-06-21 , 16:25

    Hi @CCClubcard, sorry to hear about that. The price should be reduced automatically when you use your Clubcard Pay debit card. I would suggest speaking to our Clubcard team directly so that my colleagues can look into this for you. They're available on 0330 123 1688 (Mon - Fri: 8am - 8pm, Sat: 9am - 6pm, Sun: Closed). I hope you manage to get it sorted!
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