• Join Date: Jul 2020
    Posts: 5
    Thumbs Up
    Received: 9
    Given: 1

    Web & Mobile app inconsistencies
    27-05-21 , 17:41

    My transactions listed for the 25th May my statement date are different on the Web version and mobile version. I have my bill and the mobile app is showing transactions that are correctly shown on the web version. This is very miss leading and the web app is incorrect? Anyone else have this this issue?
    Click below to see solutions
  • Join Date: Sep 2017
    Posts: 244
    Thumbs Up
    Received: 57
    Given: 106

    Best Answer
    28-05-21 , 08:51

    Hey @b-s, thanks for making us aware of this. If there are inconsistences please give us a call so we can check this for you. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help. Apologies for any inconvenience.
  • Join Date: Jul 2020
    Posts: 5
    Thumbs Up
    Received: 9
    Given: 1

    02-06-21 , 18:32

    Reported and a ticket is being raised with your app development team
    I have de-installed and re-installed but it has made no difference.
    Obviously from the thumbs up from another member they also have the same issue.
    ​​​​​​​
  • Join Date: Aug 2018
    Posts: 430
    Thumbs Up
    Received: 95
    Given: 131

    03-06-21 , 08:51

    I hope the team are able to get this all resolved for you @b-s. Please let us know how you get on.
© 2021 Tescobank.com All rights reserved
Sitemap