• Join Date: Sep 2020
    Posts: 5
    Thumbs Up
    Received: 2
    Given: 0

    A payment still showing due even though paid
    28-04-21 , 12:32

    I paid my o/s payment which cleared the balance and it shows as paid in my transactions, however, the payment is still showing as due on the 1st May.

    Does making a payment not clear this to show no payment now due as with my other Credit Card it would revert to £0 due once the payment has been credited to the account.

    thanks

    David
    Click below to see solutions
  • Join Date: Mar 2020
    Posts: 1,524
    Thumbs Up
    Received: 802
    Given: 449

    Best Answer
    28-04-21 , 12:42

    Hi David @Gilly290171

    When I've paid my o/s balance on my Tesco Credit Card it does revert to 0.00 due on the balance after a couple of days.

    If it's been longer than this I would suggest the best thing is to send Tesco Bank a private message from here and ask them to look into this for you.
    To do this click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.
    Complete it, click 'Submit Message' and this will send your message securely and privately.
    Please include your full name, date of birth and postcode.

    You will receive a reply to your message.


    Warm wishes, Caz @25H
  • Join Date: Sep 2020
    Posts: 5
    Thumbs Up
    Received: 2
    Given: 0

    28-04-21 , 13:24

    Okay thank you for your help
© 2021 Tescobank.com All rights reserved
Sitemap