• Join Date: Feb 2021
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    I can not access my documents
    04-03-21 , 16:42

    need help to access my documents
    ​​​​​​​
    Click below to see solutions
  • Join Date: Mar 2020
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    Best Answer
    04-03-21 , 17:03

    Hi @crisianroberts

    Please send Tesco Bank a private message and ask them to look into this for you.

    Click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.

    Complete it, click 'Submit Message' and this will send your message securely and privately.

    Please include your full name, date of birth and postcode.

    You will receive a reply to your private message, with the appropriate response.

    Best wishes, Chris @CSKBrambles
  • Join Date: Sep 2018
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    04-03-21 , 17:03

    Hi @crisianroberts, sorry to hear this. Please send us a private message to @Tesco-Bank so we can help with this.
  • Join Date: Mar 2020
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    04-03-21 , 19:17

    Hi @crisianroberts

    I'm really sorry to hear the difficulties you are experiencing.

    The best thing is to sent Tesco Bank a private message so they can look into this for you.

    Click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.
    Complete it, click 'Submit Message' and this will send your message securely and privately.
    Please include your full name, date of birth and postcode.

    You will receive a reply to your private message, with the appropriate response.

    Warm wishes, Caz @25H
  • Join Date: Mar 2021
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    15-03-21 , 16:24

    I'm not a Tesco Bank customer, but I've just bought home insurance from them. However my documents are available online in PDF format, but the option to save them to my laptop is greyed out. I would like to download them into a dedicated folder, but I'm not allowed to do it.
    ​​​​​​​Can anyone out there help please?
  • Join Date: Sep 2018
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    15-03-21 , 17:19

    Hi @Dabtoe, sorry to hear this. Please send a private message to @Tesco-Bank so we can help with this.
  • Join Date: Mar 2020
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    15-03-21 , 18:49

    Hi @Dabtoe

    I'm really sorry to hear the difficulties you are experiencing with your home insurance.

    I see ChristinaG has offered to help you with this.

    Please sent Tesco Bank a private message by clicking onto this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.
    Complete it, click 'Submit Message' and this will send your message securely and privately.
    Please include your full name, date of birth and postcode along with the policy number.

    You will receive a reply to your private message, with the appropriate response.

    Warm wishes, Caz @25H
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