[KIRSTYMARIELONG89]

Hi,
I have just moved and went online to change address and my premium has now increased by £24 a month!!! I simply cannot afford this and I'm unsure as to why its increased so much. I'm now parking on my drive in a cul de sac and not street parking not a main road? I can't seem to find an email address and I'm working all day and can't call and be stuck on hold forever! Please help!?

[JoeC]

Hi @KIRSTYMARIELONG89, I'm sorry to hear this. Please give us a private message @Tesco-Bank with your full name, DOB, postcode and policy number and we will look into this for you. I hope this helps.

[25H]

Hi @KIRSTYMARIELONG89

I'm really sorry to hear this.

Car insurance prices differ by the area we live in, this could be why your premium has increaded but I must say a £24 a MONTH increase is a lot.

I know you say you have difficulty calling the Car Insurance team, however they are THE people you need to speak to on 0345 246 2895 or 0113 209 3098 (Mon-Fri 8am – 8pm, Sat & Sun 9am – 2pm)

Alternatively you could send Tesco Bank a private message from here and ask them to look into this for you.

To do this click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.
Complete it, click 'Submit Message' and this will send your message securely and privately.
Please include your full name, date of birth and postcode along with your car insurance policy number.

You will receive a reply to your private message, with the appropriate response.

Hope this helps!!!

Warm wishes, Caz @25H

[KIRSTYMARIELONG89]

​​​​​​​Have done, thank you 😃

[25H]

Hope you get it sorted @KIRSTYMARIELONG89 😀

Warm wishes, Caz @25H

[CSKBrambles]

Hi @KIRSTYMARIELONG89

I'm pleased to hear that you now have it sorted, i was about to offer the £24. ✅

​​​​​​​Then i realised it was £24 a month ! that's horrendous.

Best Wishes, Chris, @CSKBrambles