[Jonray79]

I cant log into my account! I really need to access the documents!
thanks
​​​​​​​Jon

[25H]

Hi Jon @Jonray79

I'm really sorry to hear this.

Firstly you could try clearing your cookies and cache to see if this will resolve your problem.

If you're still experiencing difficulties please send Tesco Bank a private message to see if they can look into this for you.

Click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.
Complete it, click 'Submit Message' and this will send your message securely and privately.
Please include your full name, date of birth and postcode along with details.

You will receive a reply to your private message, with the appropriate response.

Warm wishes, Caz @25H

[KeiganM]

Thanks for stepping in and confirm this process, @25H - Keigan

[CSKBrambles]

Hi Jon @Jonray79

Please clear your cache and browsing history, this should resolve the problem.

If you're still experiencing difficulties, please send Tesco Bank a private message to request further assistance.

Pleas Click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.

Complete it, click 'Submit Message' and this will send your message securely and privately.

Please include your full name, date of birth and postcode.

You will receive a reply to your private message to provide assistance.

Best wishes, Chris, @CSKBrambles