[Nevada]

I’ve received my Tesco credit card today, setup the app and activated the card. I’ve gone to do a balance transfer from a Sainsbury’s credit card but it tells me I can’t transfer from the card number provided.

the transfer works perfectly fine when I done it with a Santander card.

any ideas why this might happen?

​​​​​​​thanks

[25H]

Hi @Nevada

I'm really sorry to hear this.

The best thing is to send Tesco Bank a private message and ask them to look into this for you.

Click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.
Complete it, click 'Submit Message' and this will send your message securely and privately.
Please include your full name, date of birth and postcode.

You will receive a reply to your private message, with the appropriate response.

Warm wishes, Caz @25H

[CSKBrambles]

Good Morning @Nevada

There's something definitely awry here !

Please send Tesco Bank a private message to check it out, and help get this resolved for you. ✅

Click on this link Tesco-Bank then scroll down, on the left hand side click 'Send Private Message'.

Complete it, click 'Submit Message' and this will send your message securely and privately.

Please include your full name, date of birth and postcode with your account details.

You will receive a reply to your private message with a resolution.

Nest wishes, Chris, @CSKBrambles