I am struggling to view my policy. I can open all the other documents such as Insurance Product Information etc, but when I click 'View my Policy' it takes me back to the log in page? I have tried this on two different computers and different web browsers. ]
I would appreciate some assistance as soon as possible.
Hi Aimee @AIMEEMDALTREY
I'm sorry to hear you're having difficulty in viewing your policy despite trying different computers/browsers.
As you can see the other documents I'm assuming you've registered online.From this site please send Tesco Bank a 'Private Message' so this can be checked out and see if they're able to assist you.
Please click on this link Tesco-Bank then scroll down, on left hand side click 'Send Private Message'.
Complete it and send your message securely and privately.
Please include your full name, date of birth and postcode along with your home insurace policy number.
You will receive a reply to your private message.
Hope this helps!!
Warm wishes, Caz @25H
Hi @AIMEEMDALTREY, I'm sorry to hear about that! Can you please follow the steps explained by @25H above and send us a private message? I'll then take a closer look and do my best to help :)
Hi Aimee @AIMEEMDALTREY
I see KellyT has replied to your message and is requesting that you send Tesco Bamk a private message so they can take a closer look.
Warm wishes, Caz @25H
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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KellyT