[Rachelb21]

hI I'm looking for some help, I booked flights only with jet2.com, however they cancelled return flights whilst abroad. They told us these would be refunded, and we had to rebook. However no flights to newcastle where available from izmir to Newcastle, so had to book from an alternative airport, at a cost of £105. Plus flights where more expensive than what we originally booked. Because we didnt cancel these ourselves, and had to rebook at a higher price, can I claim anything from my credit card?

[KellyT]

Hi @Rachelb21, I'm very sorry to hear about what's happened. Our Disputes team will be able to take a look into this for you and see if there's anything we can do to help. You can find more information about raising a claim here. Hope this helps!

[CSKBrambles]

Hi @Rachelb21
You are definitely entitled to raise a claim.
Please follow the attached link to process your dispute.

https://www.tescobank.com/customer-forms/chargeback/

kind regards, @CSKBrambles