Welcome to the community! I’m Sarah, the community manager here.
This community is primarily a place for Tesco Bank customers to offer great advice to each other. You might need some advice or tips on how something works or, you might have some handy tips for another member! I know a lot of members here who are already really knowledgeable and if you want to learn more about helping others, private message me any time.
Here are some topics that you can gain advice & tips from here:
Locked out of online banking – here's what to do
Paying your CreditCard
I have a credit balance on my credit card, how do I get it back?
Didn’t receive goods or a service as sold – helpful information
How do I stop an upcoming insurance renewal?
How long will it take to get my Loan?
Can I settle my Loan early?
Using your Credit Card abroad
If you have an issue about your account …
Please send a private message to our private account @Tesco-Bank and we will do our best to help you. For security purposes, is it not possible to deal with every query via this channel so there may be occasions where we need to get you to call customer services.
Here are some tips on getting the best help from others....
- Be clear about your issue
- Share as much detail as you can but never divulge any personal information in a public space
- Once you’ve got a helpful answer, press on the ‘Verified Answer button you see on the post
- Also, use the Like button on any posts you like, agree with or find useful
- You might also want to search for another member’s thread, as they might have had the same problem and some helpful information that will help you.
- Be polite, say thanks and encourage others to help out
Need help with using the community?
Feel free to post a question below and let’s have a chat. If you’d prefer to talk to me or another member of the community team, Myself or our @Tesco-Bank account a private message any time.
Finally, if you’re new, you might need to see our house rules and feel free to head into the Introduce Yourself thread to say hello!
Last edited by sarah_d; 14-10-20 at 20:57. Reason: change ref to DM to private message