Our new community platform
12-10-20, 17:31
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Hey everyone
I hope you’ve all had a great week.
Recently I posted to announce that our community will soon be moving to a new platform and I wanted to update you all - as we have now completed the move! I hope you’re all getting on ok with it and it would be great if you can let me how you’re getting on by leaving a comment below.
Just to recap on the move, here are a few things you might notice:
When you log back in after the platform change
Because we’ve moved to a new platform, you’ll see a message asking you to read and accept our terms of service again. To keep all your data safe, we didn’t migrate your passwords over, so you’ll need to set a new one for your account.
Your profile area looks a little different
You’ll have a few more options in your new profile area where you can pick & choose subscription options, notifications as well as whatever avatar you choose.
Snap up a new avatar
You asked for more avatars to choose from, so we’ve created new ones for you. Here’s how you do it:

Notifications and messages
We’ve also made it easier to see when you have a new private message or notification. You can find them at the top of your screen beside your profile name and image, right here on the homepage.
The private message area
While this works in the exact same way as before, some of the options will look a little different. If you’re unsure about using it, send me or our private account @Tesco-Bank a message or leave us a comment below.
That’s it for now!Myself or one of the community team will let you know here as we start to roll out more updates and improvements. But for now, if you have any questions or comments, I’d love to hear your thoughts below! Or, you can send me a private message any time.
Thanks, Sarah
I hope you’ve all had a great week.
Recently I posted to announce that our community will soon be moving to a new platform and I wanted to update you all - as we have now completed the move! I hope you’re all getting on ok with it and it would be great if you can let me how you’re getting on by leaving a comment below.
Just to recap on the move, here are a few things you might notice:
When you log back in after the platform change
Because we’ve moved to a new platform, you’ll see a message asking you to read and accept our terms of service again. To keep all your data safe, we didn’t migrate your passwords over, so you’ll need to set a new one for your account.
Your profile area looks a little different
You’ll have a few more options in your new profile area where you can pick & choose subscription options, notifications as well as whatever avatar you choose.
Snap up a new avatar
You asked for more avatars to choose from, so we’ve created new ones for you. Here’s how you do it:
- Step 1: Select "Edit Avatar" in your profile
- Step 2: Link an image from another website or upload it from your computer
- Step 3: Click save changes
Notifications and messages
We’ve also made it easier to see when you have a new private message or notification. You can find them at the top of your screen beside your profile name and image, right here on the homepage.
The private message area
While this works in the exact same way as before, some of the options will look a little different. If you’re unsure about using it, send me or our private account @Tesco-Bank a message or leave us a comment below.
That’s it for now!Myself or one of the community team will let you know here as we start to roll out more updates and improvements. But for now, if you have any questions or comments, I’d love to hear your thoughts below! Or, you can send me a private message any time.
Thanks, Sarah