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Your Insurance Account

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You can reset your password by selecting Forgotten your password? on Your Insurance Account before you login. You’ll be asked to request a one time access code. Ensure your mobile or landline number is correct and select send. Your One Time Access Code is valid for 10 minutes. If it expires, you’ll need to request a new one online. If we don't have your up to date mobile and landline phone numbers please contact us to update your information. To make sure you can always access Your Insurance Account it's important that you keep your mobile and landline phone numbers up to date. Once your details are correct you’ll need to create a new password. Remember, your password must be at least seven characters with a mix of letters and numbers - it’s case sensitive and can’t be the same as your username.Your password is now reset.
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You can receive a quote for a change to your policy for up to 30 days in advance. The quote will be valid and available to accept in Your Insurance Account up to the start date of the change you set.
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If you would like to view your excesses, full details can be found by logging in to Your Insurance Account. Once you've logged in to Your Insurance Account, select the relevant account Scroll down to the Excesses section of Your policy Click View excesses for details of the main driver's voluntary and compulsory excesses. For details of any other drivers, these can be found on your Insurance schedule. For more information on excesses, please view our existing FAQ's: Tesco Bank Car Insurance What is the difference between a voluntary and a compulsory excess? Can I claim back my excess? When do you have to pay a young driver's excess? What excesses do I have to pay on my car insurance? Tesco Bank Home Insurance What is a Home Insurance policy excess?
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You can add amend your annual mileage on your car insurance policy 24 hours a day via Your Insurance Account. All changes made via Your Insurance Account will not incur an administration fee. Once logged in, select the policy you want to make the change on and then cliick Make Changes  Click Amend cars usage from the drop down menu Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm. Please check all the information on this page is correct then at the bottom of the page, click Make further change(s). Under the Type Of Use And Mileage section, click Amend car usage on the right hand side. Here you can amend what your car will be used for and your annual mileage. Once completed, click Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead. You will then be presented with the cost to make the change and the option of adding any optional extras to your policy (also at an additional cost). If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account.
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You can change your occupation on your car or home insurance policy 24 hours a day via Your Insurance Account. All changes made via Your Insurance Account will not incur an administration fee. Once logged in, select the policy you want to make the change on and then click on Make Changes Click Amend your details from the drop down menu Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm. Please check your employment status is still correct, and update what you currently do for a living, in which industry you work and confirm whether you have a secondary occupation. Please check all the information is correct before clicking Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead. CAR POLICIES - If your new occupation results in a change of mileage or how you use the car, please click Make further changes. You will be able to update the relevant information under the Type Of Use And Mileage section by clicking Amend car usage on the right hand side of the screen. Please check all the information is correct before clicking Continue. You will then be presented with the cost to make the change and the option of adding any optional extras to your policy (also at an additional cost). If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account.
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You can update your licence details for your car insurance policy 24 hours a day via Your Insurance Account. All changes made via Your Insurance Account will not incur an administration fee. Once logged in, select the policy you want to make the change on and then click Make Changes Click Amend your details from the drop down menu Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm. Select your new type of driving licence from the options available, please check all the information is correct before clicking Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead. You will then be presented with the cost to make the change and the option of adding any optional extras to your policy (also at an additional cost). If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account.
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You can change where your car is kept overnight on your car insurance policy 24 hours a day via Your Insurance Account. All changes made via Your Insurance Account will not incur an administration fee. Once logged in, select the policy you want to make the change on and then click Make Changes Click Your car from the drop down menu Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm. Scroll down to the question Where is your car usually parked overnight and choose the new location, you should check all the information is correct before clicking Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead. You will then be presented with the cost to make the change and the option of adding any optional extras to your policy (also at an additional cost). If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account.
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You can change whether you access other vehicles on your car insurance policy 24 hours a day via Your Insurance Account. All changes made via Your Insurance Account will not incur an administration fee. Once logged in, select the policy you want to make the change on and then click Make Changes Click Amend your details from the drop down menu Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm. Under Access to other vehicles, select which option suits your current requirements, please check all the information is correct before clicking Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead. You will then be presented with the cost to make the change and the option of adding any optional extras to your policy (also at an additional cost). If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account.
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You can add bicycle cover to your home insurance policy 24 hours a day via Your Insurance Account. All changes made via Your Insurance Account will not incur an administration fee. Once logged in, select the policy you want to make the change on Click Make Changes, and then click Amend contents cover from the drop down menu Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm. Without making any changes, scroll down and click Continue. You will then be presented with a screen that says there is no additional payment for your change, however you still need to add the bicycle cover to your policy. To do this, please scroll down to the Extend your cover section and click add under Bicycle cover away from the home. We suggest clicking the More option after adding and reading the important information before proceeding. Click update your quote within the Your quote section. You will then be presented with the cost of adding this to your policy and the option of adding any optional extras to your policy (also at an additional cost). If you're happy and want to go ahead, select monthly payment or pay in full. If you do not want to go ahead, click Back to your account.
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You can change your title on your car or home insurance policy 24 hours a day via Your Insurance Account. All changes made via Your Insurance Account will not incur an administration fee. Once logged in, select the policy you want to make the change on and then click Make Changes Click Amend your details from the drop down menu Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm. Select your new title, please check all the information is correct before clicking Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead. You will then be presented with the price summary page and the option of adding any optional extras to your policy (at an additional cost). If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account.
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