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Your Insurance Account

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This should only take a few minutes via Your Insurance Account. If completed online your premium may change but you won't have to pay the £25 administration fee.   Once you log in, click on the Make changes option Scroll down and click on Change car under the Your car section Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm Please enter your new registration and click Find my car If the vehicle details are correct please click Continue. If the details are not correct, please select This is not my car and manually enter the correct details. Once complete, select Continue You will then be presented with the cost to make the change and the option of adding any optional extras to your policy whilst making the change If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account
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If you have made a change to your policy using Your Insurance Account and are entitled to a refund, where the refund goes will depend on how you pay for your policy.   Direct Debit: The refund will be spread across your remaining payments.   Annual: The refund will be processed back to the most recent card on your account. If this is an old card or from a closed account, the refund can only be processed to this card. 
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You can add an additional policy holder to your home insurance policy 24 hours a day via Your Insurance Account.   All you will need to know is the details of the additional policy holder, including date of birth and claims history and we can provide you with a quote. All changes made via Your Insurance Account will not incur an administration fee.   Once logged in, click Make changes Scroll down and under Your policy holders, click Add joint policy holder Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm Complete all the details, please check all the information is correct before clicking Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead. You will then be presented with the cost to make the change and the option of adding any optional extras to your policy If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account   If you do not want go ahead and need some time to think about the quote, this will be stored and can be accessed via Your saved change quotes on your account page.
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 This should only take a few minutes via Your Insurance Account. If completed online your premium may change but you won't have to pay the £25 administration fee. CAR INSURANCE Once you log in, click on the Make changes option Scroll down and click on Amend your details under the Your details section Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm Complete all the details for your new address, please check all the information is correct before clicking Continue. Please note this will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead You will then be presented with the cost to make the change and the option of adding any optional extras to your policy If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account Once you have processed your change, you will be asked whether you want to update your contact details. Please click yes to ensure your correspondence address is also updated HOME INSURANCE Once you log in, click on the Make changes option Scroll down and click on Change address under the Your home section Select the date you want your change to take effect from, read the statements carefully and if accepted, click Confirm Complete all the details for your new address, check all the information is correct and scroll down to bottom of page If you want to change your correspondence address at the same time, you need to select yes to 'Do you also need to update your contact details?'. Please ensure all contact information, including the correspondence address is updated Please check all the information is correct before clicking Continue. This will not process the change at this stage, you will be given the option to cancel on the next screen should you not want to go ahead You will then be presented with the cost to make the change and the option of adding any optional extras to your policy If you're happy and want to go ahead, click Go to checkout. If you do not want to go ahead, click Back to your account Please note your correspondance address is the property you wish to have your documents posted to if your preferred delivery method is post, this may differ from the property you want to insure.
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If you would like a copy of your documents, please log in to Your Insurance Account where you can download or print a copy.   Once you log in, click on 'View documents' Click on the document you wish to view, this will open as a PDF document You will then be able to save this document to your device or print   If you are not registered, please view our FAQ for more information on how to register.
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You can find your policy number on any emails we send you or on the top right hand corner of your Policy Schedule. You will need this number to register for Your Insurance Account, and you may be asked for this when retrieving your username. Please note, we require the policy number, not 'Your Ref'. You will not be able to register with your reference number.
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If you have more than one Tesco Car or Home insurance policy you may see all of these when you first register for Your Insurance Account. If you do not see one or more of your policies when you log in, you will need to register these individually.   If you have multiple insurance products, then you cannot use the same username for each login.
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A One Time Access Code is a code we use as an additional security measure to confirm your identity when you register or if you've forgotten your password.   We'll send you a One Time Access Code by text message or an automated call depending on how you’ve chosen to receive it. No matter which option you select, you will then enter it online. This helps us make sure it's really you logging in.   The One Time Access Code is valid for 10 minutes, so if it expires you'll have to request another one. You can do it by choosing the 'resend One Time Access Code' option displayed on your screen.   If we don't have your up to date mobile and landline phone numbers please contact us to update your information. To make sure you can always access Your Insurance Account it's important that you keep your mobile and landline phone numbers up to date.
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Once you create a username you won't be able to change this. We recommend you use something that is easy to remember, like your email address. You can easily retrieve your username if you have forgotten it by clicking 'Forgot Your Username' on the login page of Your Insurance Account.
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You can reset your password by selecting Forgotten your password? on Your Insurance Account before you login.   You’ll be asked to request a one time access code. Ensure your mobile or landline number is correct and select send. Your One Time Access Code is valid for 10 minutes. If it expires, you’ll need to request a new one online. Once your details are correct you’ll need to create a new password. Remember, your password must be at least seven characters with a mix of letters and numbers - it’s case sensitive and can’t be the same as your username. Your password is now reset.
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