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Your Insurance Account

What happens if I have forgotten my username?

Your username is easily retrieved through our forgotten username process on Your Insurance Account, we just require some extra information from you.

To start the process select 'Forgotten your username?' and enter your name, date of birth and postcode as we’ll need this information to identify you. If you have more than one account we will also ask you for your policy number.

Once your details are verified your username will appear on screen.

Version History
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Unfortunately this does not work 

HI @roberthellowell, I'm sorry to hear that you're having issues with this. Provided we hold the correct information or you then this should work. Can I check if you've registered for Your Insurance Account before? Please try the registration option and let me know how you get on.


Don't bother registering i have been on here an hour going from page to page to page!!!