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Your Insurance Account

How do I register for Your Insurance account?

If you haven't already done so you can register for Your Insurance Account online. You will be asked to enter:


A username: You will need to enter this each time you login, and this cannot be changed so use something you are likely to remember. We recommend using your email address.


A password: Your password is case sensitive. It must be at least seven characters including letters and numbers. It cannot be the same as your username.


Policy details: If you are registering a policy you already have with us, you will be asked to enter your first name, surname, postcode, date of birth and policy number. Your policy can be found on any emails we have recently sent you or on your policy documents.


One time access code: When you have provided the above details we will send you a One Time Access code to your landline or mobile number to verify who you are. The code is valid for 10 minutes

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i have went through this process time and time again still cannot get into my account ...WHY

ps never was sent a one time code

I'm sorry for the delay @syrup70. I've replied to your Facebook message now. 


Can`t get passed the first page to Register my car Insurance Account i give name date of birth post code and insurance polcy number


says it asking for mobile or landline number to continue for code which i have given when on phone to renew my policy 


We need this to send you a one time access code.

Hi @Washeymag, I'm sorry to hear that. It sounds like we need to update the contact number on Your Insurance Account. Can you contact us on our Twitter or Facebook pages to arrange this?