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Your Insurance Account

How do I know if I have already registered for Your Insurance Account?

If it has been some time since you've logged in to Your Insurance Account, or you can't remember if you have registered then there's no need to worry. You can simply begin the registration process for Your Insurance Account and once you give us your policy number and personal details we can tell you if you're already set up. 

Comments

I have tried to create a new login but it keeps failing I have not had an email confirming my content Insurane has been renewed 

Hi @pgjy1964, thanks for getting in touch. Can you please send over a private message to Tesco-Bank confirming your full name, DOB, postcode, policy number and mobile number? I'll then be able to help - Keigan

After numerous unsuccessful attempts to either log in or register to Your Insurance Account, I am going round in circles.  All I want to do is to look at my insurance account but it keeps bouncing me from page to page.

Hey @54C-BBC-EC6, thank you for getting in touch. I’m sorry to hear about the difficulty you’re having. Can you please send us a private message at Tesco-Bank containing your full name, DOB, postcode and policy number, so we can look into this for you? - Cheryl

Thank you for your response to my previous e-mail, and on your recommendation, I have logged into Tesco bank and gone to contact us section.  It gives me the option of what type of help I require and I click on the car insurance, and guess what, it asks me to log on to Your Insurance, it brings me back to the page where I need my log in to proceed which is exactly the point I made at the beginning.  I am losing patience with this.

Sorry to hear about that. Can you please send over a private message to Tesco-Bank with the details requested above? We'll then be able to help with this - Kelly

BigGRS

After numerous unsuccessful attempts to either log in or register to Your Insurance Account, I am going round in circles.  All I want to do is to look at my insurance account, but it keeps bouncing me from page to page and telling me that it dosnt recognise any details at all. I have re registered, changed user name and changed my password (twice) each day for the last two days. You must be recognising something to allow me to change details, also you are the ones who have sent my insurance renewal and policy number.

Hi @BigGRS, sorry to hear this. Please send a private message to @Tesco-Bank with your full name, DOB, postcode and policy number so we can look into this for you - Jade

Hi there,

 

I got a quote for dog insurance yesterday - accepted it and set up bank account details and it said I was covered. I’ve since had no e-mail confirmation and can’t retrieve my quote because it’s asking for quote reference number (which I don’t have because I wasn’t sent an e-mail). I now don’t feel

confident that I have the insurance? At this rate I’ll have to find another insurer...

Hi @DPClark, I'm afraid we don't have access to the Pet Insurance systems to check this as the product is provided by Royal Sun Alliance. I'm also not aware of a way to manage your account online. Please give the Pet Insurance team a call on 0345 078 3895 so an adviser can check this for you. Lines are open Mon - Fri 8am - 8pm, Sat 9am- 5pm and Sun 10am - 5pm.