From our current account that likes to thank you as you spend, to our travel money delivered wherever it's most convenient for you, we aim to give you banking the way you want it.
Whether it's to help manage your spending, spreading the costs of a one-off purchase, or the serious business of buying a house, we've got it covered.
Our range of savings accounts can give you competitive rates and easy access, while our ISAs offer tax free saving for you and your children.
Whether you're protecting your car, your pets, your house, or just want to be safe on your travels, we have a comprehensive range of insurances with options that let you tailor your cover to your lifestyle.
Calculators and comparison tables, jargon busters and top tips - our selection of tools and helpful information can help you get to grips with our products.
If you're already banking or have insurance with us and you've got a question, need some help, or want to know what's available to you, you've come to the right place.
This should only take a few minutes via Your Insurance Account. If completed online your premium may change but you won't have to pay the £25 administration fee.
Hi @Smithry8, I'm sorry to hear you're having issues online. If you could please call our Car Insurance team on 0345 246 2895 (Mon - Fri: 8am - 9pm, Sat - Sun: 9am - 5pm), they'll check this for you. I hope this helps! - Kerrry
I've been trying to make an amendment as my middle name is missing from the policy but there is no "make changes" option. I also haven't been able to get through to anyone on the phone. I appreciate that it is a very busy time but there is only so long I can stay on hold.
Hi @ELS, sorry to hear this. You will need to call us to add this to the policy as it can't be done online. Lines are extremely busy at the moment due to the ongoing situation, so wait times are longer than normal. Sorry about that. You can reach the Car Insurance team on 0345 246 2895 (Mon - Fri: 9am - 6pm, Sat: 9am - 2pm) and they'll be happy to help.
I cannot get into my car insurance account, to cancel my insurance, I've gotten a better deal.
Please cancel this insurance
**sensitive info removed**
Hi @Liam345678, sorry to hear you're looking to cancel. Is your policy due for renewal, or are you looking to cancel midterm?
Phoned number from above and it's saying to get in touch online, I can't get online and I need to cancel my car insurance before the 6th of this month.
I need to cancel my car insurance policy before the 6th. Can't get online and phoned **sensitive info removed**5 told me to go online and cancel!!
Hi @Liam345678, sorry to hear you don't want to renew with us! To arrange this, you can complete a form online. I’ve attached a link below, please scroll down to ‘Help for Insurance Customers’ and you’ll find all of the information there. However, if you need to make any changes for the remainder of the policy, please contact our Insurance team on 0345 246 2895 (Mon - Fri: 9am - 6pm, Sat: 9am - 2pm).
If you have problems with this, or would like to discuss the renewal, please let us know - Christina
I can’t find my policy number to create my online account to change my car details, is there anyway I can find it tonight? I have no old emails or letters as I’m paperless, I thought I had up till 9pm to call and didn’t realise they shut early at the mo 😞
Hi @Dansonjohn, sorry to hear about that! Can you please send over a private message to Tesco-Bank? I'll then be able to help.
Copyright © 2020 Tesco Personal Finance plc