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Your Insurance Account

Can I get a copy of my documents?

If you would like a copy of your documents, please log in to Your Insurance Account where you can download or print a copy.

  • Once you log in to Your Insurance Account, select the relevant account and then click View documents
  • Click on the document you wish to view, this will open as a PDF document
  • You will then be able to save this document to your device or print


If you are not registered, please view our FAQ for more information on how to register.

Comments

I am trying to get my NCD proof downloaded, but my account does not have  a view documents selection pane. Please help.

Hi @fifthtimetrying, I'm sorry about that! Could you message me at @Tesco-Bank confirming your full name, DOB, postcode and policy number so that I can check this please?

How do I send a directo message  to you?

Just search for Tesco-Bank under users, click the profile and you'll see the option to 'Send a Message' :)!

I am trying to download my insurance documents. I am logged in and on the correct website page but it is not allowing me to download "Your insurance documents" - I can download other PDF documents on the page such as the "Welcome to Tesco Insurance" but not the PDF I actually want. Help please!

Hi 'elmer9999uk, thanks for getting in touch. The 'Your Insurance Documents' link will include a copy of all of your documents within the one file. However, each separate document will also available to view, are these ones opening okay? If so, please just ignore the 'Your Insurance Documents' link, as there is nothing included within this that isn’t available to open separately. Sorry for any confusion or hassle caused over this, some customers seem to have issues opening that document! - Caroline

my new account does not have  a view documents selection pane. Please help.

Hi @ant6491, I'm sorry to hear this. Can you please send a private message to @Tesco-Bank with your full name, DOB, postcode and policy number so we can look into this for you?