If you already have a Tesco.com account then you can use this to register for the app. Just use the same user name and password as you would to log in to the Tesco website and we'll do the rest.
If you don’t have a Tesco.com account, you can set one up in minutes when you register in the app.
A Tesco Pay+ prepaid card is a virtual debit card created within the app that can be topped up via debit/credit card or bank transfer and used to pay for your shopping in Tesco.
You won't receive a plastic card as we store the details in your Tesco Pay+ wallet.
Don't worry, your card information is not stored on your phone however, we recommend that you sign in to the Tesco Pay+ website here and lock your account from the “Security” section until you find your phone.
If you don’t find your phone or it's been stolen you can permanently delete it from the “My Phones” section of the Tesco Pay+ website and set the app up on your new phone by following our I have a new phone FAQ
Occasionally we may need to do an additional security check when you add a card to your wallet.
We do this by asking you to bring your card with you and authenticate it in store using Chip and PIN.
It's really simple and you should only need to do this once.
1) At the checkout, open the app and select the card you wish to authenticate. 2) Scan the barcode on the phone screen 3) Insert your card into the Chip and PIN device and enter your PIN. 4) If you've entered the correct PIN, your card will be authenticated and available to use in your Tesco Pay+ account.
You can top up using any Visa or MasterCard stored in the app, or by bank transfer. Sorry you can’t top up using Amex. To top up by card: 1) Click the "Top up" button below the prepaid barcode 2) Enter the amount you want to top up 3) Select the card you want to top up from 4) Click "Top up" To top up by Bank Transfer 1) Click the "Top up" button below the prepaid barcode 2) Select "Bank Transfer" to display your prepaid account details 3) Make a Bank Transfer to your prepaid account using your online banking service Card top ups normally happen instantly however bank transfers can take up to two hours to show on your prepaid balance. Please note, while there is no charge for having a Tesco Pay+ prepaid card or for topping up, if you top up with a credit card your bank or card issuer might charge interest or fees.
To keep your account safe we limit the amount you can top up, spend or keep in your account.
One-time top up: £500
Total account balance: £2500
Individual transaction amount: £250
Weekly transaction amount: £500