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Standard Car Insurance

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Your no claims discount is valid for up to two years. If you had a policy with us previously then we accept documents dated up to three years ago. Please check your policy wording for full details including exclusions and limitations. This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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Unfortunately not. To earn no claims discount you must be the policy holder. This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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You should check your Certificate of Motor Insurance to see if you have commuting cover (travelling to and from a single place of work). This can be found under section 6. If you are travelling to more than one place of work, or would like to change your cover you can find instructions on how to do this via Your Insurance Account. Any changes in cover may result in an adjustment to the premium you pay. This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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You can take your car on holiday within the EU without letting us know for up to 90 days in any policy year. All drivers must be permanently named on the policy and must be permanent residents in the UK. This means that any temporary additional drivers are not eligible to drive your car abroad. If you exceed 90 days, then your cover will reduce to minimum foreign use cover required by law in the country in which you are driving. Foreign use cover is not provided for any car driven under a customer’s ‘driving other cars’ extension. Cover in these circumstances is restricted to the geographical limits of the policy (Great Britain, Northern Ireland, the Isle of Man, and the Channel Islands). For more information, please see your policy booklet. For more information on Brexit and driving abroad, please visit here. Please note this applies to policies underwritten by Tesco Underwriting. If you have a different underwriter, please contact us to confirm the levels of cover. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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The excess you will need to pay will depend on the level of cover you have and what type of claim you make. You can choose what voluntary excess you have when taking out your policy and if you want to amend your excess at a later date, this can only be done in conjunction with a change of vehicle or at renewal. If you have a compulsory excess, this will need to be paid in addition to your voluntary excess, so please ensure you can afford to pay the total excess in the event of a claim. If you already have a policy, you can log in to Your Insusurance Account, select the policy and your excesses will be displayed on the home page. Alternatively, your excesses can be found on your insurance schedule. If you are completing an online quote, they appear on the excess table on the page titled ‘Your Policy’. For more information on Car Insurance excesses, you can view the following FAQ: What is the difference between a voluntary and compulsory excess? This answer specifically relates to Tesco Bank Car Insurance.  For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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You will need to report this to the police. After the theft is reported please call the claims team as soon as possible and your Claims Consultant will help to sort things out as quickly as possible for you. The number you need to call depends on your underwriter. You can find all of the claims contact details on our 'Making a Car Insurance claim page' or by clicking 'Make a claim' at the top of the Your Insurance Account home page This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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If you need to make a claim on your Tesco Bank Car Insurance policy, you must tell us within 7 days of becoming aware of any incident. We know how stressful it can be but the sooner you report it, the sooner we can help you. The number you need to call will depend on your underwriter. To find the correct one, please visit the   Making a car insurance claim   section on our website or click 'Make a claim' at the top of the Your Insurance Account home page. If you need to make a claim against one of your optional extras, you can also find the relevant telephone number on our website. All our claim notification lines are open 24/7. Where possible, please quote your policy number which you can find on your schedule. This answer specifically relates to Tesco Bank Car Insurance.  For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top. 
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It used to be an offence to use a vehicle without insurance, but from March 2011, when Continuous Insurance Enforcement (CIE) came into effect, it is an offence to keep a vehicle without appropriate insurance, unless you have made a valid Statutory Off Road Notification (SORN) to the DVLA. The DVLA will issue fixed penalties to the registered keeper of cars where they are uninsured and not declared as being off the road.
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Joining Clubcard is easy, you can register instore or online at http://www.tesco.com/clubcard. Did you know that you are guaranteed to receive a discount if you provide us with your Clubcard number when taking out a Tesco Bank Car Insurance policy with us? Already have a Tesco Bank Car Insurance policy with us? Then contact us and this will be taken into account when your policy is due for renewal. This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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Drivers aged 17-25 years old will have a higher compulsory excess to pay than those over 25. Please note, drivers who are deemed inexperienced by our insurers (i.e. who have not held a full UK/EU licence for at least a year), will also have a higher compulsory excess to pay, regardless of age. This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
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