We aim to update the MID (Motor Insurance Database) database as quickly as possible after you purchase a policy or change your details. This is usually done within 48 hours but can take up to seven working days.
Data from the MID is used by police to help combat uninsured driving and enforce motor insurance law. It can also be used by insurance companies to obtain details of other drivers when they have been involved in an accident. If your details haven’t been entered on the MID you may be stopped by the police. There’s a risk that your vehicle could be seized if the correct details haven’t been registered.
For private individuals it’s the responsibility of the driver to ensure they have the correct level of cover and the responsibility of the insurance provider to get details of a policy or changes onto the MID.
If your vehicle is not on the MID database and you have Tesco Bank Car Insurance please call us on 0345 673 0000* and we will do our best to resolve this for you as quickly as possible. Should you be stopped within this time, the police can contact us to confirm cover. This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.
Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.