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Standard Car Insurance

With Car Insurance, when will the payment from my card be taken?

When you make a payment by debit or credit card it will usually be authorised immediately. The available funds in your bank account will reduce by the amount of that payment.

However, some transactions aren't authorised straight away. It can take 2 working days for a Visa Debit Classic or Maestro card and this could be up to 3 working days for a Visa Debit Solo card.

When you see the details on your statement or online banking depends on how quickly your bank processes the payment. Most banks do this within a day or two of you making the payment but some can take longer.

If you are making a payment for the renewal of your policy or change your card details, the same process applies. For example, if you are calling 25 days before your renewal date to pay for your policy in full, then the payment will be taken immediately, not on your renewal date.

If you don't want to pay until your renewal date then you can either call us back on the day you want to pay or set your policy to automatically renew to save a further phone call.

This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.

Comments

Hi @Kev67S, I’m sorry to hear that. If you would like to call our customer service team they can check this. Our number for Car Insurance is 0345 246 2895 (or 0113 8209990 from a mobile) and our opening hours are 8am - 9pm Mon-Fri and 9am - 5pm Sat -Sun.

Got notice of car insurance renewal. Payment will be auto deducted from (old) debit card.

I need to change to new debit card number (same bank, same account).  How to?

Hi @nasser4, thanks for your message. You can renew your policy on Your Insurance Account and enter in your new card details. Alternatively, you can contact our Car Insurance team on 0345 246 2895 (Mon - Fri: 8am - 9pm, Sat - Sun: 9am - 5pm) and they can arrange this over the phone. Just let me know if you have any more questions :) - Christina