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Standard Car Insurance

How do I update my address details?

You can change your address outside your renewal period 24 hours a day via Your Insurance Account. For step by step instructions on how to do this, please see our existing FAQ 'How do I change my address on Your Insurance Account?' for instructions on how to do this.

All you need is your new postcode and house number, then we can provide you with a quote. If you go ahead and change your address via Your Insurance Account you will not be charged an admin fee, but you may have to pay an additional premium for the cover. If you call to make a change to your policy you may have to pay an administration fee, as well as any increased premium if applicable.

If your vehicle is kept at a different address overnight, then you will need to contact us to make this change.

This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.

I want change may address



I need to change my address but haven't got my policy to hand as it is packed somewhere

Hi Dee, I am sorry but I am not able to update your address here.


If you need to update your address, please call us on 0345 246 2895 or 0113 209 3098 if calling from a mobile. This number may be included as part of any inclusive call minutes provided by your phone operator, open 8am-9pm Mon-Fri & 9am-5pm Sat/Sun.


Hope this helps



i wolf like to update my car insurance 

Hi @aadel, if you have details that you would like to update on your policy. Please follow the instructions at the top of this page so we can arrange this for you. 

I need to change my phone number on the account. Insurance is pre Dec 17 so not registered for insurance account and can't verify my id as my phone n7mber is wrong. Can't get through to any of your offices and car is being delivered today. How else can I change my phone number?

@soulscribeweir sorry for the delay in our response. Did you get this sorted?


Our lines were shut from Wednesday lunchtime until Saturday due to the weather. If you still need to change your mobile number the quickest way to do this is by calling 0345 246 2895. Although you can usually contact us via our Facebook or Twitter pages, due to the closure last week we are extremely busy and may take a couple of days to reply. We are open until 9pm tonight if you call us though, hope you get things sorted. Sarah

I've logged onto my insurance page to change my home address but there is no where for me to change my address, how do i change it? 

Hi @Abull, thanks for getting in touch. Provided you are not in the renewal cycle, you will be able to update this by selecting 'make changes' > 'amend my address'. If you are in the renewal cycle, you will need to give us a call to update this. I hope this clarifies things for you.