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Standard Car Insurance

How do I make a claim on my Tesco Bank Car Insurance policy?

If you need to make a claim on your Tesco Bank Car Insurance policy, you must tell us within 7 days of becoming aware of any incident. We know how stressful it can be but the sooner you report it, the sooner we can help you.

The number you need to call will depend on your underwriter. To find the correct one, please visit the Making a car insurance claim section on our website or click 'Make a claim' at the top of the Your Insurance Account home page.

If you need to make a claim against one of your optional extras, you can also find the relevant telephone number on our website. All our claim notification lines are open 24/7.

Where possible, please quote your policy number which you can find on your schedule.

This answer specifically relates to Tesco Bank Car Insurance.  For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top. 


I have a car insurance ongoing claim but i need to get new car asap how do i insure it with you if i change my car details does that effect my claim

Hi @Gre78, you're able to update your vehicle onlien through Your Insurance Account onine and a change of vehicle would not effect any ongoing claims 🙂