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Standard Car Insurance

How can I view my Car Insurance documents?

You can view your Car Insurance documents 24 hours a day via Your Insurance Account.


Not yet registered? It only takes a few minutes to register and you can view, download and print any of your policy documents straight away.

Once logged in to Your Insurance Account, please click View Documents. You will be presented with a list of all the documents available and the dates they are valid from.

Documents by post:

Documents sent in the post can take up to five working days to arrive.

Please note, when checking your documents you must ensure all your information is accurate and up to date as any incorrect information could leave you uninsured.

This answer specifically relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance please select the Box Insurance FAQ category or try using the search box at the top.


Thank you @AinsleyC


No luck trying to register to view car insurance...... online, can someone please help .

i was told to give my telephone number and I’d receive a password..... 

@LORRAINA51 We ask for a contact number so we can send you a One Time Access Code, either to your mobile or landline. If we don't have a contact number for you, then just send @CET a private message confirming your name, date of birth, postcode, policy number and contact number and we'll be able to help.


Hi I don't seem to be able to access my car insurance policy 

Thanks for getting in touch @Cathryntreanor1, I’m sorry to hear you’re having issues logging in. So I can look in to this further, can you please send us a private message to @CET with your full name, DOB, postcode and policy/reference number?


Hi, i am trying to access my car insurance documents online.

when i try to register - using the ref provided on my email document, it says 'something isnt right'

I have a online home insurance account and i am wondering if this is the problem. but I can not seem to be able to access my car insurance documents.

could anyone help?


Hi @njohn, I have now replied to your private message.


I cant acces my insurance account ... what can I do ? 

@IonutCF, sorry to hear that. Are you being advised of any particular reason you can't log in?