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Payment Protection Insurance (PPI)

Why are you automatically converting my PPI enquiry in to a complaint when you found that I had PPI on my Tesco Bank Credit Card/Loan?

From 30th June, where we locate PPI following a PPI check, we will automatically log a PPI complaint without you having to take any further action. This is to ensure that customers complaints are submitted prior to the PPI deadline on 29 August 2019.