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Online Banking

What is a Temporary Security Number and when do I use it?

A Temporary Security Number is a code we use as an additional security measure to confirm your identity if:

 

  • you're registering for Online Banking for the first time

 

  • you've forgotten your login details

 

  • you're using a browser on a computer or mobile device we don't recognise and we don't have your up to date mobile phone number.

 

We'll send the Temporary Security Number to you by text message, if we have your up to date mobile phone number. If we don't, we'll send it by post and you'll have to wait for it to arrive before you can log in to Online Banking.

 

When you receive your Temporary Security Number return to the Registration or Login screen. You'll be asked to enter the Temporary Security Number in full to complete registration or reset your login details.

 

Your Temporary Security Number is valid for 30 days from the date it was requested and can only be used once. If it expires, you'll need to contact us to get a new one.

Comments

Hello can you please send me a temporary security code as I cannot log into my loan account,  saying it doesn't recognise device.

Hi @Javadfallahi77, we can send you a Temporary Security Number (TSN) through the post which will reset your online banking and allow you to get logged in again. This can take between 3-5 business days to arrive and will be valid for 30 days – if you would like me to arrange this for you, please send a private message to @Tesco-Bank.

 

Alternatively, you can call our Online Helpdesk anytime on 0345 300 3511 and request a TSN to be sent by text immediately once security is completed - Thomas

Hi

 

Please can you send me a Temporary Security Number so I can register a new device for credit card account?

Sent a Private message already.

 

Thanks

 

Marco

Hi @Marco_T, thanks for getting in touch. I've now replied to your private message - Caroline

Good morning

My name is Istvan Pavel.

Hi can you please send me a temporary security code as I cannot log into my loan account,  saying it doesn't recognise device.

Many thanks

Hi @Paveli6901, thanks for getting in touch. If you could please send a private message to @Tesco-Bank with your DOB and postcode, I'll be able to help :) - Caroline

@Tesco-Bank Hi can you please send me a temporary security code as I cannot log into my credit card account,  saying it doesn't recognise device.

Hey @modem, thanks for getting in touch. I’ve just replied to your private message :) - Cheryl

hi,

please can you send me a temporary code as I have changed phones and cannot access my banking

Can you please send me a one time security number for access. Thanks