Online banking

Online banking

cancel
Showing results for 
Search instead for 
Did you mean: 
89972members
25943posts

Online Banking

What is a Temporary Security Number and when do I use it?

A Temporary Security Number is a code we use as an additional security measure to confirm your identity if:

  • You're registering for Online Banking for the first time
  • You’ve forgotten your login details
  • You've locked your security number, you're using a browser on a computer or mobile device we don't recognise and we don't have your up to date mobile phone number
  • You've locked your password, you're using a browser on a computer or mobile device we don't recognise and we don't have your up to date mobile phone number.

If you know your security number and security questions, it is possible to call us on 0345 300 3511* and update your mobile number.

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.

Comments

Perfect Thankyou I will give the number a call

Hi,

 

I have received my temporary security number, but I can't use it as i haven't received my account details. Should I have received these? I'm worried my security number will expire.

 

Thanks,

Hi @nataliemdeans, we've responded to you privately 🙂

Hi how do I get a temporary security code

@Burner171 If you privately message @Tesco-Bank with your full name, DOB and postcode, we can send this in the post to you. Alternatively, you can call our Online Helpdesk anytime on 0345 300 3511 and request a TSN to be sent by text immediately once security is completed – Joe

Hi can you please send me the temporary log in code as it is saying it does not recognise my device thank you.

Hi @mulla, if you follow the instructions above we can arrange this for you - Ross

Please send me a temporary passcode I’m lock out.

Hi @oatesandy, thanks for getting in touch. If you'd like us to arrange for a TSN to be posted to you, please send a private message to @Tesco-Bank with your full name, DOB and postcode so we can look into this - Kerry 

Hello 

I cant log in in my account 

 can you please send me a temporary security code as I cannot log into my loan account,  saying it doesn't recognise device.