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Online Banking

What is a Temporary Security Number and when do I use it?

A Temporary Security Number is a code we use as an additional security measure to confirm your identity if:

 

  • you're registering for Online Banking for the first time

 

  • you've forgotten your login details

 

  • you're using a browser on a computer or mobile device we don't recognise and we don't have your up to date mobile phone number.

 

We'll send the Temporary Security Number to you by text message, if we have your up to date mobile phone number. If we don't, we'll send it by post and you'll have to wait for it to arrive before you can log in to Online Banking.

 

When you receive your Temporary Security Number return to the Registration or Login screen. You'll be asked to enter the Temporary Security Number in full to complete registration or reset your login details.

 

Your Temporary Security Number is valid for 30 days from the date it was requested and can only be used once. If it expires, you'll need to contact us to get a new one.

Version History
Revision #
4 of 5
Last update:
‎28-04-2015 11:47 AM
Updated by:
 
Contributors
Comments
niaowain

CAN YOU SEND ME A TEMPORARY SECURITY NUMBER PLEASE

Acpfernandes

 

 

 

 

 



 CAN YOU SEND ME A TEMPORARY SECURITY NUMBER PLEASE

 

Hi @Acpfernandes and @niaowain,

 

If you're having trouble requesting a temporary security number you can call our Online Helpdesk anytime on 0345 300 3511 and they will send this to you.

Vikash
Help on line banking
Annette1975
Can you Send me a temporary security number please
lynne3978
Can you send me a temporary security number please?
EB24SHOPPING

CAN YOU SEND ME A TEMP SECURITY NUMBER PLEASE

Hello all,

@EB24SHOPPING@Annette1975@Vikash

 

Please refer to the below linked post for information on how to reset your online banking details.

https://yourcommunity.tescobank.com/t5/Day-to-Day-Banking/Locked-out-from-online-banking-here-s-what...

lynne3978
How long does it take to come through? Requested one via phone about 30 mins ago?

If sent by text then it should arrive within 2 hours otherwise 3-5 business days by post, @lynne3978