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Online Banking

Paying your Credit Card

We’ve got several ways for you to pay your credit card bill, so it’s easy for you to keep up to date.  All of this information is contained within the How to Pay section of your monthly statement. 

Faster payment - You can transfer money from your bank account and this is the fastest way to pay your monthly bill. Transfer the money to sort code 40-64-15, account number 31310006 and enter your 16-digit credit card number as the reference.

Payments made using the Faster Payment Service are normally made within two hours but can take up to 24 hours. However, they may take longer between 4pm Saturday and 6am Sunday and if we take our service offline for maintenance.

Pay by Direct Debit - You can set up regular payments to your credit card by Direct Debit, which means you won’t have to organise a manual payment each month. To set this up, you need to have registered for Online Banking. Once you’ve done this, follow these steps:

  • Log in to Online Banking, click on your account and then select Direct Debit in the top right hand corner.
  • Follow the steps to choose your payment amount and enter the account details you want the  direct debit to be paid from.

  • If you get an email or text before your first Direct Debit date letting you know your statement is ready, you’ll need to make your first payment by bank transfer or debit card instead. Your Direct Debit should then be active for your next monthly statement.

If you have our Mobile App, you can also set up, manage and cancel your Direct Debit in the App.

Pay by debit card - When making debit card payments, please allow a minimum of 2 working days before the due date for the payment to clear. You can make debit card payments via Online Banking and our Mobile App. You will need to add the debit card first and then you can make a payment. 

Online Banking - To do this, you need to first register for Online Banking. Then follow these steps:

  • Log in to Online Banking, click on your account and then select Manage account in the top right hand corner.
  • Select Make a payment and then Make a debit card payment

Mobile App - To do this you need to first download and set up our Mobile App. Then follow these steps:

  • Log into the Mobile App
  • Select the credit card you want to make a payment on
  • Select the menu icon and then select Pay with debit card
Comments

Hi @Flerignacois, thanks for your message. Could you please send us a private message to Tesco-Bank so we can look into this for you? - Christina 

I'm trying to change the payment date of my credit card - I have found a telephone number but it takes me through to the loans department.  Can anyone help?

Hey @bryonyleonard, thanks for getting in touch. You can reach the Credit Card team, anytime, on 0345 300 4278 and they'll be happy to help - Chris 

Hey @bryonyleonard, thanks for getting in touch. You can reach the Credit Card team, anytime, on 0345 300 4278 and they'll be happy to help - Chris 

I setted up minimum payments for my credit card by dd, it is £28.79 planned to be paid on 8th Nov, but 4th Nov Tesco bank took £1434.82 from my direct debit account ! Why?

(My credit limit is £2400 and I already used about 90% of it)

But why you took 1434? I did not find information on your website that you can do it. This payment got returned and I got 12£ fee for it . :( 

Hi there, thanks for your message! Sorry to hear about this, so we can look into this for you please send a message to Tesco-Bank with your full name, DOB and postcode and I'll do my best to help - Clare

There is no options to send a message to Tesco bank :( 

Hi AleksJ, if you search for 'Tesco-Bank' at the top of the page and then click on our profile, you can send a message from there - Ainsley

Unfortunately on the phone/ android when you click messages you just going again to the main menu :(

On the Mac no messages icon at all :(