Online banking

Online banking

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Online Banking

How do I log into my account online?

On select LOGIN displayed in the top right-hand corner of the screen.


Enter your Username on the login page and select Next.


On the next page enter the two digits requested from your Security Number and your Password.

If you are using a device that we don't recognise, we'll send you a One Time Access Code by text or automated call. This code is valid for 10 minutes. You can choose an option to resend a new One Time Access Code up to 3 times within 20 minutes.


You'll be asked to enter the One Time Access Code during login. Once you've entered the One Time Access Code and confirmed your Password, you'll be asked if you want us to recognise your computer.


Please note - If you ask us to recognise your computer we'll store a small security token on your computer or mobile device to do this, but it doesn't store private or personal information about you or your accounts.


Hi. I have been trying for 2 weeks to log in but I am not receiving my One Time Access Code. Please check my mobile number

Hi @helsdan69, I'm really sorry to hear this. We're unable to confirm the number we have on file for you and we're unable to update this via social media. However, if you call our Online Helpdesk anytime on 0345 300 3511 they'll be more than happy to help.   

Hi, I have been asking for a paper statement for my Tesco Credit Card.

Will you please help?

Hi @carnarvon24, if you send a private message to @CET with your full name, DOB, postcode and details of the statement you require we can arrange for this to be sent by post for you.