Hi, I believe there is a facility for you to claim direct debits from GoCardless according to them
@cricketer We would suggest that follow the instructions above but it may be worth contacting Lastminute.com directly to see if they are able to provide further assistance - Joe
I have the same question as shimmer. I too submitted a claim to Tesco Bank under section 75 of the consumer credit act for lost Thomas Cook flights. I too received an email saying Tesco Bank were awaiting industry guidance. Why is there a need to wait for 'industry guidance' when a refund under section 75 is a legal requirement??