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Contactless and Apple Pay

New to this

Re: Contactless and Apple Pay

I notice that the payment terminals at all my local Tesco's have now been updated to support cardless.

 

But I'm still waiting for my new contactless Tesco Credit Card.....   sometimes resort to using my contactless Barclaycard instead.

 

Hurry up Tescobank!  Any chance of pulling the August date forward?  And is that 1st Aug or 31st Aug?

Keen Poster

Re: Contactless and Apple Pay

Are we any closer to Apple Pay on Current Accounts yet? It is now over a year since it launched and months after you offered it to Credit Card customers - yet your Current Account service isn't keeping up!? Why can't you give any more of a guide on timings other than 'sometime this year'. Are we talking next few weeks? Couple more months? December? Or will it actually not happen this year?

Communicating something more meaningful to customers won't do any harm at all!
Occasional Poster

Re: Contactless and Apple Pay

Well we're now in August... can we request contactless credit cards yet and join the rest of the banks in 2016?? :)

JPS
Occasional Browser

Re: Contactless and Apple Pay

Dear Tesco

 

Its now the 8th August and I have just received my replacement credit card which was due to expire in September only to be disappointed not to receive a contactless card! 

 

Your news item clearly stated you would be sending out new cards in August, but no such luck!  Please can you let me know how to change my card for a new contactless card as I do not wish to wait until 2019 when my new card expires.

 

Fingers crossed for a positive response!

Occasional Poster

Re: Contactless and Apple Pay

It's ridiculous that they're still sending out non-contactless cards!

 

C'mon Tesco, give a concrete answer - someone in the company clearly knows when we'll get contactless...!

New to this

Re: Contactless and Apple Pay

So how do I order a contactless credit card through internet banking now. Is it by going though the normal 'Get a replacement card' option?

 

Thanks

Occasional Poster

Re: Contactless and Apple Pay

OK - so just recieved my shiny new Tesco Credit Card and it's not contactless, not only that, I've just found out that I can't use Android Pay either...!

 

This is especially confusing as my local Tesco has contactless terminals which they encourage customers to use...

 

So what's going on?

 

1.  When will I be able to exchange my pointless peice of plastic for a contactless Card?

 

2.  In the top five European markets (U.K., France, Germany, Italy, and Spain), Android’s market share increased to 75.6 percent, up 7.1 percent compared to the same period a year ago. SO WHY DO WE NOT HAVE ANDROID - THE MOST POPULAR MOBILE OS IN THE UK BY QUITE SOME DISTANCE..!!

 

I look forward to your respose...thanks

Just Getting Started

Re: Contactless and Apple Pay

Its a joke that when paying for goods in a Tesco store the staff ask if you have contactless yet Tesco Bank does not offer the service . Have been waiting for months but still Tesco say little and do even less .  Evey Little certainly does not help ........not keeping customers informed shows a lack of respect and proves loyalty to Tesco means nothing anymore.

Occasional Poster

Re: Contactless and Apple Pay

Finally got my contactless Tesco Credit Card!! About time eh! :)

New to this

Re: Contactless and Apple Pay

Having requested a new card specifically to get the new contactless card;  it has arrived and is not contactless.

 

After speaking to customer services it seems that anyone on "old" products (in my case a Finest credit card,  which apparently isn't offered any more) are not part of the upgrade.  They may or may not get round to old produts after doing the current ones - there's no information available.

 

Very annoying.