Hi @kirstypoohbear7, if you follow the instructions on the post/link above it will tell you exactly what to do to arrange this. Hope this helps.
The above form allows for a repayment holiday for two months on mortgages, credit cards and loans with Tesco Bank (which will need to be repaid at a later date).
If you need further support I would contact the customer services team at your earliest possible convenience to discuss any concerns/seek advice.
Hope that helps.
Hi @Joetomw, the payment holiday is there to help those whose income has been affected by the current situation caused by COVID-19. If your income has not changed as a result of this, you are not eligible for a payment holiday - Alex
I've ended up with £700 credit on my card which I'm now unlikely to use in the foreseeable any way of accessing those funds?
Balance transfer to my other card (Amex) was declined, guessing because it's Amex although they previosuly indicated it wouldn't be a problem.