Online banking

Online banking

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What can I do if my circumstances have changed?

 If you are having financial difficulties or worried about falling behind with your mortgage payments, please get in touch with us as soon as possible and we'll try to help you get back on track.

You can call our UK-based team on 0345 051 8447* or minicom 0345 055 0607*. We're open 8am-9pm Monday to Friday and 9am-4pm Saturday.

You can also find more information on our website.

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator


Hi @Bethlouise23, I'm sorry to hear about that. It would be best to speak with your mortgage adviser or maybe your solicitor on this occasion. I hope this helps! - Caroline