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Online banking

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How can I change my monthly Direct Debit payment date?

You can change your Direct Debit date online or over the phone, selecting any date from the 1st to the 28th of the month. If your preferred payment date falls on a weekend or a bank holiday, we'll collect the payment on the first business day after that date.

You’ll need to give us at least 10 business days’ notice of the change before your next scheduled payment is due.

We’ll continue to collect your monthly payment on the original due date, until we let you know that the new Direct Debit date has been set up.


Please be aware we can only collect your direct debit from a UK bank account.